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BREXIT update: EU import duties and taxes

More info

Shipping and Returns

DUTIES AND TAXES

Import duties and taxes may be applicable in your country. We always recommend customers ordering from outside of United Kingdom to check with their import/ customs department for an estimated cost, so you are aware of any charges you may be required to pay.

Please always provide a correct mobile number and email address. If these information are missing or incorrect then customers cannot be contacted and parcel may be returned to us. Return charges and cost of resending the parcel will be applicable. 

 

RETURNS AND EXCHANGES

All our clothing and art is custom printed-to-order so unfortunately returns will only be accepted if: Items are damaged upon arrival OR Items are not as described.

If your items arrived damaged, please contact us within 24 hours of receipt at sales@thebanksyshop.co.uk with a photograph of the product so we can arrange for replacements. 

Your statutory rights are not affected.

 

SHIPPING

Shipping costs are based on weight of your order and its packaging. There is a shipping charge estimator on your "Shopping Cart" page before you go to checkout.

 

COVID-19 Update: Please expect delays in dispatch and deliveries due to current circumstances.


Whilst we are still operating and dispatching orders, we have put in place social distancing measures which protects our team members and customers, resulting in slightly longer processing times and deliveries may take longer than anticipated as our team work hard to fulfil orders. 

 

Our delivery partners are experiencing delays so please allow a few extra days for deliveries during this difficult time.

 

We thank you for your patience and understanding.

 

 

 


 

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